![]()
|
Jay Parsons
Jay Parsons is a rental housing economist, advisor and speaker. He has advised numerous multifamily and single-family rental housing stakeholders – from institutional investors, REITs, owner-operators, lenders, regulators and government agencies. |
![]()
|
Peter Pasternack
Peter is a CPA who started his career at Price Waterhouse. He was a commercial banker for 20 years and is now a bottom line businessman specializing in real estate, networking and connecting people. |
![]()
|
Robert Neller
A native of East Lansing, Michigan, Robert Neller graduated from the University of Virginia in 1975 with a degree in history and speech communication. He later earned a master’s degree from Pepperdine University in human resources management. After graduating from Virginia, Neller went directly into the Marine Corps via the Platoon Leader Class. |
|
Brett Layson
Brett Layson is the Sr. Director of Federal Government Relations at The Home Depot, the world’s largest home improvement retailer. He has served in a variety of positions of increasing responsibility at the Company over seven years and currently leads the team that’s responsible for all federal lobbying and political activity in Washington. estate ownership and by pursuing their potential. |
|
Carl Whitaker
Pending |
|
Justin Anderson
Justin Anderson is the Chief Executive Officer of RentSmart, a company dedicated to empowering small and mid-sized property management firms by providing comprehensive solutions to optimize their back-office operations and accelerate business growth. |
![]()
|
Robin Young As the head of market research for the Mixed-Use division of RealPage, Robin leverages her background in social science research and interest in real estate economics to uncover trends in the rental market. Her research provides small-business property managers with a 360-degree view of the industry, sharing insights gleaned from surveys of thousands of property managers, rental owners, and renters each year. She’s best known as the author of Buildium, Propertyware, and NARPM’s annual Property Management Industry Report. |
![]()
|
Tony Maiella As host of The Property Manager Podcast along with dozens of property management videos, and a speaker at NARPM 2023 and PM Nation 2023 conferences, Tony has been leading engaging and adventurous content strategies for 10+ years. The Director of Content, Creative and Experience of RealPage’s Mixed Use Division (parent company of Buildium and Propertyware), Tony uses his knack in marketing to drive greater understanding and effectiveness in property management through storytelling, branding, and search trends. |
![]()
|
Andrew Smallwood
Pending |
![]() |
Brad Randall
Brad Randall is the Owner of Welch Randall Real Estate and Property Management, a firm based out of South Ogden, Utah. Welch Randall currently manages approximately 500 Single-Family and Small Multi-Family Doors, just over 5,000 HOA Units and a maintenance company. Brad is a NARPM Member of more than 10 years and was a former Utah Chapter President and contributed in multiple committees, groups and task forces for the NARPM community. He is also a member of the Institute of Real Estate Management (IREM), holding the Certified Property Manager (CPM) Designation and currently serving as a National Instructor and member of the International Board of Directors. |
![]() |
Brandi Herdzina
Brandi Herdzina is a dynamic motivational speaker, author, and growth facilitator with over 20 years of leadership experience in commercial real estate and property management. As the creative force behind BalanceWithBrandi.com and the author of Shine Through The Storm, Brandi delivers powerful, engaging presentations that inspire audiences to navigate life’s toughest moments with resilience and grace. Her journey from small-town Texas roots to executive leadership, combined with her personal story of overcoming trauma, resonates deeply with diverse audiences. Brandi’s practical, down-to-earth approach—infused with humor and authenticity—makes her a sought-after speaker for conferences, corporate events, and workshops. She connects with teams and leaders alike, guiding them to rediscover their passion for life while fostering collective growth. Whether on stage or at company retreats, Brandi’s message of mindfulness, self-kindness, and strength leaves a lasting impact. |
![]() |
Chris Winn
Chris Winn is a product-driven executive who has scaled three SaaS companies. He served as CTO and later CEO of Creative Market, a global digital marketplace. As VP of Product & Engineering at Quantum Metric, he co-led the Atlas initiative, helping push revenue past $100 M ARR. Now SVP of Product & Engineering at LeadSimple, he is transforming the product with deep investments in AI. |
![]() |
Courtney Parks, RMP®
Courtney Parks serves as the Principal Broker and Director of Operations at Allegiance Property Management. With nearly two decades of experience in the industry—including 13 years as a licensed REALTOR®—she has played a pivotal role in defining her company’s property management strategy, with an emphasis on building strong client relationships, maximizing investment potential, and ensuring operational efficiency. Courtney is an active member of NARPM, where she contributes at both the local and national levels. She also serves on the Property Management Council for Virginia REALTORS® as well as multiple committees within her local REALTOR® association. A strong advocate for professional development, Courtney is committed to elevating the property management industry through education, advocacy, and leadership. |
![]() |
Dave Staun
As Senior IT Sales at LCS, I’ve spent the last 16 years specializing in cybersecurity and IT services. But my connection to this industry runs much deeper than just technology. With 33 years in property management, I’ve seen firsthand the devastating impact a cyber-attack can have – the data compromises, the operational chaos, the erosion of trust. In the session, we will take a deep dive into how to proactively shield property managers from the escalating threats of the cyber world. Get ready to learn actionable strategies to safeguard your business, data, and reputation. |
![]()
|
Deb Newell, PhD-ABD, MBA, MPM® RMP®
Deb Newell, PhD-ABD, MBA, MPM® RMP®, an Executive Consultant for Real-Time Consulting Services in Paradise Valley, AZ, offers a unique one-on-one consulting approach for Property Management Business Owners. Her expertise lies in delivering bottom-line results with a lean management style. She provides strategic solutions, S.W.O.T. analysis, training, and management assistance, all backed by her extensive experience managing a successful property management and maintenance company. Deb’s specialty is establishing the foundational structure crucial for company growth, defining roles, and setting expectations and KPIs to measure team performance and accountability. As a fractional implementer, she identifies specific needs, providing solutions to help disrupt the market. Deb also assists in creating additional revenue opportunities to enhance a company’s performance and bottom line, having developed a unique system that allows companies to avoid day-to-day complacency. |
![]() |
Dustin Dalee
Since 2015, Dustin Dalee has been helping property managers streamline their operations with Yardi’s cloud-based software solutions. Working directly with real estate companies, he played a key role in the nationwide adoption of Yardi Breeze, an all-in-one platform now utilized by over 9,000 businesses. Dustin excels in helping clients identify and optimize solutions for accounting, operations, marketing, leasing and fraud prevention. |
![]()
|
Jay Berube Jay Berube, co-founder and CRO of BetterWho, is a seasoned coach and consultant with over two decades of experience in real estate and property management, having sold 1400 homes and managed over 3000 properties. His expertise extends to cutting-edge technologies like ChatGPT and AI, making him a leader in leveraging technology for business success. Known for his ability to enhance team performance, generate leads, and develop strategic plans, Jay empowers clients to overcome challenges, avoid costly mistakes, and reach their ultimate goals. |
![]() |
Jenni Utz
Jenni Utz is a seasoned real estate investor, property management executive, and now is the Director of Investor Relations at Lineage. With nearly two decades of experience, Jenni has built and scaled multiple real estate businesses—including a full-service property management firm, remodeling company, and investment portfolio spanning long-term and short-term rentals. Jenni bridges the gap between passive property oversight and proactive asset management—empowering property managers and investors alike to think bigger, act smarter, and build lasting legacy wealth. |
![]() |
Jennifer Rulens, MPM® RMP®
Jen Ruelens, founder of One Focus Property Management and the voice behind Hold It with PM Jen. Based in Williamsport, PA, Jen brings 22 years of property management experience and 13 years as the owner of her business. She’s passionate about helping investors and PMs succeed through the use of video. Her videos have made her known nationwide, and she can’t wait to show you how to make the same impact. |
![]()
|
Jessica Foster
With over two decades of experience in the property management industry, Jessica has developed a deep understanding of the field, making her a respected figure among her peers. |
![]() |
Kandise Varvil
Kandise brings to the table a profound understanding of property management, cultivated through years of hands-on experience. Her journey began at Arizona State University, where she graduated Suma Cum Laude with a degree in Corporate Accounting and a love for all things spreadsheets and operational organization. |
![]()
|
Kelli Segretto Kelli Segretto is the Founder of K Segretto Consulting and has over 20 years of experience in property management and real estate. She has worked with property managers in all 50 states and 8 different countries; developing tools and best practices which leverage technology to create solid operational foundations, provide stellar customer experience, and maximize team collaboration. She is passionate about elevating property management and helping business owners’ level up their businesses through a blend of proven best practices, process development, technology, and innovation.As a self-proclaimed nerd, Kelli has enjoyed digging into PropTech tools to find their breaking point and helping our vendor partners shape their systems, tools, and processes to better meet our industry needs. |
![]() |
Kristen Lopez
Kristen is an emerging leader in the property management industry, co-founding PM PathBuilders to systematize sales and operations within Property Management companies . With a rich background in residential sales, commercial leasing, and property wholesaling, she has become a sought-after speaker and a respected mentor. Kristen is driven by a mission to uplift the property management sector and empower small business owners, infusing her work with innovative strategies and a commitment |
![]() |
Lior Abramovich
Lior Abramovich is the Co-Founder & CEO of Blanket, bringing a decade of experience in the single-family rental market with over $200 million worth of acquisitions for over 1,000 individual investors. |
![]() |
Liz Cleyman, MPM® RMP®, Past President
As a licensed Real Estate Broker in both Florida and Colorado, she is the Broker/Owner of Blue Sail Property Management, proudly serving clients in both states. With over 15 years of experience, Liz specializes in Property Management and is passionate about delivering exceptional service to property owners and investors. Throughout her career, she has successfully partnered with hundreds of investors—from large-scale firms to individual property owners, helping them maximize the value and performance of their real estate assets. |
![]() |
Matthew Kaddatz
Matthew Kaddatz is Sr. Director of Product at AppFolio, a leading provider of cloud-based business software solutions in real estate. Matthew has spent the past 16 years working in the property management industry with experiences including founding and operating a property management company, as well as building technology for property management companies. In his current role, he is responsible for ensuring AppFolio is continually building innovative tools that help property management businesses grow and become more efficient. |
![]() |
Melissa Sharone, MPM® RMP®, Past President
Melissa Sharone MPM® RMP® is the President at First Rate Property Management CRMC®. She is a Boise Native and graduated from Boise State University with a bachelor’s degree in communications. Melissa is an active member of NARPM (National Association of Residential Property Managers) at both the national and local levels. Currently she serves on the National Board of Directors as the2025 NARPM Immediate Past President. Melissa received her RMP (Residential Management Professional) designation in 2016 and my MPM (Master Property Manager) in 2018. She also serves on the advisory council for the Better Business Bureau. Melissa and husband are investors in a multi-unit complex, as well as 2 single family rentals all in Boise. They have 3 amazing kids and as a family they enjoy spending lots of time at their family cabin in McCall and attending Boise State Football games. |
![]() |
Misty Berger, MPM® RMP®
Misty Berger, MPM® RMP®, is the previous owner of A Cut Above Property Management, Inc., in Colorado Springs, Colorado and currently is the BDM for All County. She served on the 2013 Governmental Affairs Committee, 2014 Member Services Committee, spent two years coordinating vendors for the Southwest Regional’s 2014 & 2015 Conferences, 2018 Member Services and Retention Calling Subcommittee, and the 2020 Broker/Owner Planning Committee. Locally, Misty was the 2013 Colorado Springs Chapter Treasurer, 2014 President-Elect, 2015 President, 2016 Past-President, 2019-2020 Mentor Coordinator, NARPM southwest RVP in 2021, Atlantic RVP 2022 and Southwest RVP 2023. 2024 Vice Chair of Women’s Council and 2025 Chair for Women’s Council. She also served on the Colorado Springs Symposium – State Chapter Conference Committee for the past three years. Misty feels that NARPM® has given so much to her in education and leadership that it is time to give back. |
![]() |
Randall Henderson
Randall Henderson is the COO of Rentvine, the technology partner that property managers deserve. He has a wealth of experience with over 20 years in real estate investment, single family, and commercial property management. Prior to Rentvine, Randall spent nearly a decade at Property Management Inc. (PMI), where he held key leadership positions including VP of Residential and Commercial. During his tenure, Randall spearheaded various critical initiatives, leaving an indelible mark on the company’s success. His expertise pans marketing, training, support, and operations. |
![]() |
Sarah Hatch
Randall Henderson is the COO of Rentvine, the technology partner that property managers deserve. He has a wealth of experience with over 20 years in real estate investment, single family, and commercial property management. Prior to Rentvine, Randall spent nearly a decade at Property Management Inc. (PMI), where he held key leadership positions including VP of Residential and Commercial. During his tenure, Randall spearheaded various critical initiatives, leaving an indelible mark on the company’s success. His expertise pans marketing, training, support, and operations. |
![]() |
Stacey Holden
Stacy Holden brings over 25 years of experience in the rental housing industry. A former controller at a large property management firm, Stacy has firsthand experience leveraging technology to solve urgent business challenges. In her role as the Vice President, Industry Principal at AppFolio, Stacy engages operators to understand their needs and guides product strategy within AppFolio’s research and development process. Beyond AppFolio, Stacy serves on the board of Portland State University’s School of Real Estate Development and the National Apartment Association. |
![]() |
Steve Pardon, MPM® RMP®
Pending |
![]() |
Steven Hoff
Steve Hoff is President of LeadClasses.com, founder of BenchMark Construction and a partner in a multi-state property management company. Steve brings a unique, real-world perspective for creating and managing bulletproof systems to protect our companies, clients, residents and vendors from the EPA and State lead paint enforcement fines focusing on Property Management Companies in the last three years. |
![]() |
Tal Kramer, MPM® RMP®
Tal Kramer, MPM® RMP®, is the Co-Owner and Founder of Avalon Property Management Services based in Marietta, GA. In 2009, Tal and his wife, Jeanette, founded Avalon Property Management. Tal is an active NARPM member who has served on the NARPM Atlanta Chapter in various capacities including as the 2024 Chapter President. |
![]() |
Tiffany Rosenbaum
Starting from the challenge of providing for her child and depending on food storage, Tiffany Rosenbaum transcended adversity to build a prominent real estate empire in different stages of her life across Utah, Texas, and Arizona, setting the stage for the creation of wealth for future generations. As an owner of multiple successful businesses, Rosenbaum Realty Group, Stunning Stays and Repair Masters. Etc. with a background in psychology, her leadership not only guarantees the success of her enterprises but also equips her with unique insights to assist clients in unleashing their company’s full potential. Her commitment to enabling clients to amass their own fortunes underscores her dedication to their empowerment. |
![]() |
Wolfgang Croskey
Wolfgang Croskey is a dynamic leader, entrepreneur, and trusted voice in the property management industry. As CEO of Croskey Real Estate, founder of Crane—a national network for property managers—and co-founder of the PM Systems Conference, Wolfgang lives and breathes operational excellence and business optimization. What sets Wolfgang apart is his bold approach to integrating artificial intelligence into property management. With a master’s degree in education and a passion for innovation, he makes complex AI strategies simple, actionable, and game-changing. Wolfgang doesn’t just talk about AI—he uses it daily to transform processes, boost efficiency, and empower teams. When Wolfgang isn’t leading in the boardroom or on stage, he’s giving back to his community as CEO of the Pittsburg Chamber of Commerce and serving on the board of the Pittsburg Police Activities League. Join us for an engaging and inspiring session—Wolfgang Croskey will change how you think about AI and your business. |
October 20-23, 2025
Loews Sapphire Falls Resort
Orlando, FL
October 13-15, 2026
Mandalay Bay Resort & Casino, Las Vegas, NV
October 18-21, 2027
Loews Arlington Hotel
Arlington, TX
NARPM® does not sell participants’ lists for NARPM®’s Capitol Summit, Broker/Owner Conference & Expo, or Annual Convention & Trade Show. Please disregard offers from entities selling such lists. NARPM® does not make these lists available for sale.
Note: NARPM does not use 3rd party contractors to book hotel rooms or provide attendee lists. Attendees should only book their rooms directly with the hotel.
Copyright © 2025 National Association of Residential Property Managers. All Rights Reserved. Your use of this website constitutes acceptance of the NARPM® Privacy Policy