NARPM® Annual Convention and Trade Show Schedule

Women’s Council Retreat

*Separate registration is required – please purchase as an add-on ticket when you register

Education Session

Education Class #1 – Finance: Cash Flow Analysis

Instructor Michael McCreary, MPM® RMP® CPM®
Room: Batik A
► Register Here

Education Class #2 – Procuring the Tenant

Instructor: Brian Birdy, MPM® RMP®
Room: Batik B
*Note: This class runs until 12pm
► Register Here

Registration Opens

Past Presidents’ Charity Fundraiser

Location: BowlGames
139 Turtle Creek Blvd Suite 120, Dallas, TX 75207

This year’s charity is The Pat Tillman Foundation

*Not included in Convention registration- Please purchase as an add-on ticket when registering*

Welcome Reception

Registration Opens

First Timer Attendee Welcome Breakfast

Coffee Break

Opening Remarks

Keynote Speaker

“How to Lead Your Clients & Customers Through Challenges & Changes”

Speaker: Dr. Mary Kelly

Coffee Break

Workshop Sessions 1 – 4

Workshop #1 – “Empowering Leadership: Unleashing a Resilient Culture of Ownership and Accountability”
Speaker: David Suson
Room: Imperial Ballroom

Workshop #2 – “Let’s Make Magic… AI Tools and Property Management“
Speaker: Dr. Shenetta Malkia-Sapp Ph.D
Room: Carpenter Ballroom

Workshop #3 – “Fair Housing and Denying Applicants for Criminal Records”
Speaker: Rebekah Near
Room: Stemmons BD

Workshop #4 – “Are you Ready to be Involved in NARPM?”
Speakers: Gail Phillips, Tim Wehner, MPM® RMP®, NARPM Past President, Megan Zellers, MPM® RMP® Angela Holman, MPM® RMP®, Travis Bohling
Room: Plum Blossom A

Lunch

With Designation Recognition Program, CRMC® and Darryl Kazen Scholarship Award
Program starts at 12:00 pm

Vendor Advisory Council

Regional Meetings

Atlantic Regional Meeting
Room: Stemmons A

Central Regional Meeting
Room: Stemmons C

Northwest Regional Meeting
Room: Plum Blossom A

Pacific & Pacific Islands Regional Meeting
Room: Stemmons BD

Refreshment Break

Workshop Sessions 5 – 7

Workshop #5 – “Hyper Local Marketing In Today’s Video Age”
Speaker: Andrea Proeber
Room: Imperial Ballroom

Workshop #6 – “Should You Add Airbnb Management to your Company”
Speakers: Robert Gilstrap & Tiffany Rosenbaum
Room: Carpenter Ballroom

Workshop #7 – “Identify & Stop Rental Application Fraud”
Speakers: Sina Shekou & John Bradford
Room: Stemmons BD

General Session

“Psychological Hacks to Pick Up New Clients”

Speaker: David Greene

Exhibit Hall Grand Opening

Registration Opens

Designation Drop In

Exhibit Hall Opens

Breakfast

Southeast Regional Meeting

HOA Mastermind Group

Short Term Mastermind Group

Welcome / Opening Remarks

General Session

“Asset Management for Single-Family Rentals”

Speaker: Ron Phillips

Coffee Break with Exhibitors

Keynote Speaker

“Because I Said I would”
Speaker: Alex Sheen

Lunch

With NARPM® Annual Business Meeting & Chapter Awards
Program starts at 12:30 pm

Workshop Sessions 8 – 10

Workshop #8 – “The State of the Property Management Industry: How It Has Changed in 10 Years and What’s Coming”
Speakers: Tony Maiella, Robin Young, Peter Lohmann, Jeannie Connors, & Gail Phillips
Room: Imperial Ballroom

Workshop #9 – “Seven Deadly Sins of Property Management”
Speaker: Randall Henderson
Room: Carpenter Ballroom

Workshop #10 – “Supercharging Your Team’s Productivity With AI”
Speaker: Jay Berube
Room: Stemmons BD

Volunteer Appreciation Event

Refreshment Break in Exhibit Hall

Committee Meetings

Communications Committee Meeting
Room: Carpenter Ballroom

Government Affairs Committee Meeting
Room: Stemmons BD

Member Services Committee Meeting
Room: Batik A

Technology Committee Meeting
Room: Batik B

Professional Development Committee Meeting
Room: Imperial Ballroom

Past Presidents’ Reception
*By Invitation Only

Workshop Sessions 11 – 13

Workshop #11 – “Beyond Satisfaction: Reducing Churn with Stellar Owner and Resident Experiences”
Speaker: Kelli Segretto
Room: Imperial Ballroom

Workshop #12 – “Managing Conflict in Property Management: Essential Mediation Skills”

Speaker: Stacey L. McKay
Room: Carpenter Ballroom

Workshop #13 – “Leveraging The Recent Industry Class Action Lawsuit for Optional Brokerage Compensation”
Speaker: Mark Kreditor, MPM® RMP®, Past President
Room: Stemmons BD

Presidents’ Reception
*By Invitation Only

Registration Opens

Breakfast

Exhibit Hall Opens

CRMC Mastermind Group

Southwest Regional Meeting

Welcome / Opening Remarks

General Session

“Combatting Fraud in the Property Management World”

Speaker: Monica K. Gilroy, Esquire

Coffee Break with Exhibitors

Workshop Sessions 14- 16

Workshop #14 – “Creating Raving Fans: Mastering the Art of 5-Star Reviews”
Speakers: Kristen Lopez & Kandise Varvil
Room: Imperial Ballroom

Workshop #15 – “Why build a “SWAT” team?”
Speaker: Tiffany Rosenbaum
Room: Carpenter Ballroom

Workshop #16 – “Mastering Maintenance to Maximize Resident and Owner Retention”
Speakers: Ray Hespen, Michael Krause, & Deb Newell, PhD-ABD, MBA, MPM®,  RMP®
Room: Stemmons BD

Lunch

With Membership Awards, Longevity Recognition, Rocky Maxwell Award, Affiliate of the Year Award
Program starts at 12:15pm

Exhibit Hall Closes

Installation of 2025 NARPM® Board of Directors and Introduction of 2025 NARPM® President

Closing Keynote Session

“Mentally Fit, Powerfully Resilient, Competitively Strong”

Speaker: Meredith Elliot Powell

Leadership Meetup

Education Session

Education Class #3 – The Art of Acquiring More Doors

Instructor: Brian Birdy, MPM® RMP®
Room: Batik A
► Register Here

Board of Directors Meeting